Karen has provided administrative oversight, support and leadership for TLCS programs since 1988. In that time she has created and overseen many different housing and case management programs and has been actively involved in the community to ensure quality services for adults with a psychiatric disability. She holds a Bachelors of Arts degree from Concordia University, Chicago, Illinois and a Master’s degree from California State University, Sacramento. She is also a highly regarded trainer in Motivational Interviewing. Her guiding belief and principle is that when the individuals we serve are treated with dignity and respect amazing life changes will happen. It is also critical to provide staff with a supportive and positive environment to further ensure quality services.